Privacy Policy

Who we are

This website is operated by The Art Realty Team at RE/MAX Victory + Affiliates, a real estate team based in Florence, Kentucky. When this policy says we, us, or our, it means The Art Realty Team.

Information you give us

When you submit a form, request a home valuation, ask about a listing, or call us, you share information with us directly. Depending on the form, that can include your name, email address, phone number, your message, and details about a property you own or want to see.

Information collected automatically

We use a first-party analytics platform for this. We do not use third-party advertising networks and we do not track you across other websites.

• Site analytics: which pages and listings you view, how you arrived (for example a search engine or a link), scroll activity, and page performance metrics.
• Device basics: browser and device type, and your approximate region derived from your network connection.
• Identifiers in your browser: a visitor identifier in local storage and a session identifier in session storage, which let us understand visits without third-party ad cookies.

How we use your information

• Responding to your inquiries and connecting you with an agent.
• Providing real estate services: scheduling showings, preparing valuations, and following up on your requests.
• Understanding which listings and areas get attention so we serve buyers and sellers better.
• Sending you information you asked for. Every marketing email includes an unsubscribe link, and you can reply STOP to any text message.
• Meeting legal and professional obligations.

Who we share it with

We don't sell your personal information, including phone numbers. We don't sell or share your data with third parties for marketing or promotional purposes.

• Service providers that run this site for us: our website, forms, and analytics platform, email delivery, and hosting providers, each bound to use your information only to provide their service.
• The customer relationship tools our team uses to manage follow-up. Your inquiry may be forwarded there so the right agent can respond quickly.
• Our brokerage, RE/MAX Victory + Affiliates, as needed to provide real estate services.
• Spam protection: we use form validation and spam screening to protect inquiries. Where reCAPTCHA is enabled, Google's Privacy Policy and Terms of Service apply.
• Authorities or other parties when the law requires it.

SMS Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at kyleart1@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://homesinkentucky.com/privacy.

Google address suggestions

When you type an address or place into our search bar, your search text is sent to Google Maps to provide suggestions. You can continue typing and searching without choosing a suggestion. Choosing an address doesn't submit a contact form or opt you into calls, emails, or texts.

Google processes this information under its Privacy Policy.

Listing data

Property listings shown on this site come from MLS data feeds (see the disclaimers in our footer). Viewing listings does not send your personal information to the MLS.

Your choices and rights

You can ask us to show you, correct, or delete the personal information we hold about you by calling or using the contact page. We honor verified requests regardless of which state you live in, and we'll respond within a reasonable time. You can also clear the analytics identifiers at any time by clearing your browser storage.

Retention and security

We keep personal information for as long as we need it to serve you and to meet legal and professional record-keeping obligations, then delete or de-identify it. We use reasonable technical and organizational safeguards to protect it; no method of transmission or storage is completely secure.

Children

This site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

If we change this policy, we'll post the updated version here with a new effective date.